Delivery of generous hospitality, through service excellence, underpins all the work of UC Camping. As such, supporting, training, retaining and nurturing UCC team members is a fundamental priority.
We recognise the importance of providing positive working conditions for staff and appropriate supervision, support, and feedback. Underpinning our approach to staff development is a professional development program which provides staff with opportunities to gain additional skills and knowledge. For example, UC Camping sponsors the International Camp Directors Course (ICDC) which provides formal training for campsite managers to assist and support professional development and awareness of current standards and procedures.
UC Camping Director, Andrew McGuckian, is one of five internationally accredited ICDC facilitators and during September 2011 Michael Hudson, Rob Turley, Justin Ballingall and Con Forbes attended the ICDC course in Sydney to further their camping knowledge.